Crystal villa order

We accept returns within 30 days from when your order is received.

Return Guidelines:

-All items must be new, unworn, in the original conditions you received with tags attached and no signs of wear like deodorant stains, makeup or tanning stains.
-All sale and clearance items and bodysuits are FINAL SALE.

Damages and issues:

Please inspect your order upon receipt and contact us immediately within 24 hrs if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges:

We're unable to process an exchange, but you're welcome to place a new order (while the item(s) are still available) and send in your return separately.

SHIPPING COSTS ARE NOT REFUNDABLE.

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Get in touch with our team via email at customercare@anaveafashionhouse.com to address any questions or concerns.

When placing an order, your billing address must match the information linked to your payment method. If your payment is declined, please contact your bank or financial institution for assistance.

The full transaction value will be charged at the time the order is placed.

FREE STANDARD SHIPPING ON ORDERS OVER $75

Standard shipping
Calculated at the checkout.
4-7 business days

Express shipping
Calculated at the checkout.
1-2 business days

All orders are processed Monday to Friday within 1-2 business days after payment received.

*Orders are not shipped or delivered on weekends or holidays.

We currently only ship to the USA

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